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Level 2 Diploma in Hospitality Services

Hospitality student pouring wine for customers

Course overview


Experience all aspects of working in hotels and the hospitality industry with
this comprehensive Level 2 course.


This qualification will develop your knowledge of high-quality customer
service, how to maintain a safe and hygienic working environment and effective
teamwork.


Develop your skills in our very own award-winning on-site hotel, The
Yarrow
. This course is run in partnership with the Exclusive Butler School
and is perfect for those who want to start a career in hospitality.


This course is suitable for students who have achieved a 4/C grade in English
and Maths.

Course information

Develop your skills in all aspects of hotel work in The Yarrow, including but not limited to:

  • Bar Work
  • Reception
  • Customer service
  • Food service
  • Presentation skills
  • Housekeeping

Our work with The Exclusive Butler School will also give you a chance to experience the highest level of careers within the industry, through learning from professionals. One student a year will also be awarded a scholarship to the two-week Exclusive Butler School intensive course.